✅ What the PMO Reviewed
The Prime Minister’s Office has stepped in to assess the large-scale flight disruptions affecting IndiGo. Senior representatives from the Ministry of Civil Aviation, DGCA, and AAI attended the review meeting. The government’s involvement highlights how serious the situation has become, with officials now working closely to restore order across airports.
🔎 Why the Disruptions Happened
The crisis began after IndiGo struggled to adjust to updated crew-rest and duty-time regulations. The airline reportedly didn’t recalibrate its staffing and schedules quickly enough, leading to widespread cancellations and delays. Seasonal changes, operational challenges, congestion, and weather issues added to the chaos.
🛑 Government Measures in Motion
Authorities have instructed IndiGo to temporarily reduce its daily operations to stabilize the network. High-level monitoring has been activated at major airports, with DGCA and AAI officials supervising passenger handling, crowd control, and coordination between the airline and airports. The government has also asked IndiGo to speed up refunds, improve baggage handling, and avoid fare hikes during the crisis.
📌 Why This Is Significant
The PMO’s direct involvement indicates that the disruption is being treated as a major national issue rather than a routine airline problem. The episode exposes gaps in planning around regulatory changes and highlights the need for better preparedness in India’s aviation ecosystem. For travelers, increased oversight should translate into better management, faster refunds, and more reliable communication.